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Inst Asst 2 / Family Advocate: Provo City School District
Inst Asst 2 / Family Advocate
The job of Inst Asst 2 / Family Advocate is done for the purpose/s of providing support to the instructional
program with specific responsibilities for conveying information regarding school and/or district activities
and procedures; facilitating administrative processes; providing information on services available to eligible
students and families; and referring families to other agencies.
This job reports to Social Worker
Job Requirements: Minimum Qualifications
Skills, Knowledge and Abilities
SKILLS are required to perform multiple tasks with a need to occasionally upgrade skills in order to meet changing
job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include:
operating standard office equipment using pertinent software applications; preparing and maintaining accurate
KNOWLEDGE is required to perform basic math; read and follow instructions; and understand written and oral
Acts as a liaison between school district and parents/students for the purpose of facilitating access to
Assists parental involvement in children's school life by developing effective communication and
relationships between parents and the school district (e.g. obtaining an email address, acquiring an
inexpensive phone plan, overcoming language barriers, etc.) for the purpose of becoming active
participants in the school system and the community.
Assists assigned administrators in developing program resources for the purpose of fostering community
resources and developing reference lists of available community resources.
Conducts home visits for the purpose of assessing family needs.
Helping families attend a variety of meetings (e.g. SEP, IEP, PTA, various school programs, etc.) for the
purpose of ask questions and/or gathering information.
Maintains a variety of confidential and non-confidential manual and electronic lists and records (e.g. daily
log of activities, program participation, progress, referrals, etc.) for the purpose of providing required
information and/or documentation.
Mentors parents to navigate and build relationships between community partners and social service
agencies (e.g. truancy school, court, Provo Attendace Court (PAC), Wasatch Mental Health, DWS
(Medicaid and Food Stamps), dental and medical appointments, etc.) for the purpose of acquiring
needed assistance from available resources.
Orients students, families and volunteers for the purpose of establishing familiarity with program,
services, and required processes.
Performs other related duties as assigned for the purpose of ensuring the efficient and effective
functioning of the work unit.
Prepares a variety of documents, reports and written materials (e.g. reports, memos, letters, etc.) for the
purpose of communicating information to parents, staff; providing written support, developing
recommendations and/or conveying information.
Inst Asst 2 / Family Advocate Page 1 of 2
instructions. Specific knowledge based competencies required to satisfactorily perform the functions of the job
include: concepts of grammar and punctuation; stages of child development; and community resources, federal and
state education programs.
ABILITY is required to schedule activities and/or meetings; collate data; and use basic, job-related equipment.
Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing specific, defined
processes; and operate equipment using defined methods. Ability is also required to work with a wide diversity of
individuals; work with specific, job-related data; and utilize specific, job-related equipment. Problem solving is
required to identify issues and create action plans. Problem solving with data requires following prescribed
guidelines; and problem solving with equipment is limited. Specific ability based competencies required to
satisfactorily perform the functions of the job include: adapting to changing work priorities; communicating with
diverse groups; maintaining confidentiality; working as part of a team; and working with detailed information.
Responsibilities include: working under direct supervision using standardized routines; providing information and/or
advising others; operating within a defined budget. utilization of some resources from other work units may be
required to perform the job's functions. There is some opportunity to effect the organization’s services.
The usual and customary methods of performing the job's functions require the following physical demands:
occasional lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally the job requires
40% sitting, 30% walking, and 30% standing. The job is performed under minimal temperature variations.
Job related experience is desired.
High school diploma or equivalent.
Required Testing: Certificates and Licenses
Continuing Educ. / Training: Clearances
Valid Driver’s License & Evidence of Insurability
Continuing Education Requirements Criminal Justice Fingerprint/Background Clearance
FLSA Status Approval Date Salary Grade
Non Exempt Lane 2
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